Location: Mulifanua, Upolu
Position: Resort Manager (s)
Salary: On Application
Talofa! Be part of Le Vasa's Sustainable Tourism Resort Team - We have an authentic Polynesian oceanfront resort nestled on the Samoan island of Upolu just a short drive from Faleolo International airport.
It's a great opportunity to work in PARADISE? Le Vasa Resort in Samoa is looking for a qualified, motivated and professional person, ideally for starting in the high season March 2018 and may turn into full time position based on your ability and performance. NO CANDIDATES WITH CHILDREN PLEASE. If you have a background working in resort/hotels please apply ASAP! This is a unique experience to work at an exciting and fun resort, areas of service would include bar/restaurant, reservations, water sport activities and maintenance in a family atmosphere.
Pay: Samoan Local wages, room and board are provided.
Home to only 16 bungalows, villas, fales and rooms, Le Vasa is a secluded paradise perfect for couples, families and small groups seeking a Pacific island getaway with a difference. On site is Cocolin's by the Sea, Le Vasa's restaurant known for South Pacific-infused Mediterranean cuisine and the Ulgy Mermaid bar.
Le Vasa offers a range of authentic Samoan cultural activities and adventures, Samoan wellness treatments, water activities, fishing charters and romantic sunset cruising.
We are looking for a Resort manager/s to promote Le Vasa’s goal, to help create everlasting memories for their guests and make them feel like family.
Resort Description: Le Vasa Resort in Samoa is a Boutique 3 1/2 star resort hotel offering oceanfront accommodation onsite restaurant, full bar, a variety of water sports and tours, weddings, etc. Our location is 6 miles/9 kms west of the international Airport and 25 miles to the Capital of Apia.
The resort has been growing fast and we are looking for experienced person/s to continue such growth going forward whilst constantly adapting, our operation must exceed guest expectations. It is a great opportunity to work overseas, gain some experience working in the Soth Pacific, or someone looking for a change of lifestyle.
We are in a great location, we have years of experience and our goal is to ensure our guests have the best possible time in Samoa. Le Vasa is always striving to improve our service.
The successful applicant(s) will have relevant experience and a thorough knowledge of hospitality in the South Pacific Islands or a country with a developing tourism sector and with a knowledge/interest in watersports and adventure tourism.
We seek candidate(s) with relevant experience in the following areas of resort management:
• Customer Service, promoting sales and marketing the business accomodation and tours; • Ensuring the sales and marketing are current • All in-house materials such as activity boards, hotel information booklets etc •Constant communication between the hotel management team, staff and the owners.
•Ensure positive customer experiences by interacting with guests, maintaining high-quality facilities and remedying problems quickly. Managing the Tour Desk, arranging transfers / local tours / boat tours. •Ensure smooth running of daily operations - front desk, reservations, housekeeping, maintenance, gardeners, security, accounts and restaurant/bar by providing support to the existing departmental managers. •Manage operational costs of Resort through efficient purchasing and stock control.
RESERVATIONS & GUEST RELATIONS
•Understanding the basics of Reservations, Ensure Guest check in / out experience is as seamless as possible and their expectations are met resulting in increased positive feedback / ratings.
•Train, supervise, motivate, discipline and monitor the performance of all employees in accordance with the Local Employment Law and the company policy.
BEST CANDIDATE: A person who has worked in beach/island/eco tourism as we have a restaurant, full bar and we offer fishing charters, water activities and adventure tours. Candidates must be healthy, outgoing, diplomatic, non-smokers, sports-minded with a can do attitude! Ideal candidates are a ‘jack of all trades’ ability and the experience of being able to resolve ongoing problems fast and efficient, whilst ensuring continuous guest satisfaction. It is key to have a professional attitude, a great organizer and have the ability to multi-task and prioritize, as well as deal with the general ‘Island Mentality’ of a Pacific Island and Samoa. Le Vasa resort in Samoa is looking for an experienced, motivated and professional ‘Resort Management Person" from immediate to long term. Person must have at least 2 years experience in the hotel/resort industry. The candidates should be at least 27 years old, preferable in the range 30-50 years.
* Please we are not looking for a seasoned senior manager, we prefer a person with some good experience who is hands on with the staff filling whatever roles necessary to achieve results.
Accommodation and a meal package is provided along with use of transport. Ideal Manager will live and work on site for up to 2 years. Salary is to be discussed on application.
We are still involved in the business behind the scences and take care of some of the Marketing, Sales and Accounting as well as high level management on a daily basis.
We are seeking a hands on day-to-day Manager to assist in the daily resort operations which will enable us to grow the business on a global scale to new markets. We look forward to you welcoming you to the Le Vasa family soon!
Listing Date: February 17, 2018